Content That Sells. Converts.

UGC is content filmed by a real person in real conditions — not a studio shoot, not a brand ad. It works because it looks like something a customer would share, not something a company would pay for. That distinction matters to the algorithm and to the person scrolling past your ad. Produced creative tells people about your product. UGC shows it being used in the real world.

50% deposit to reserve your spot and lock in your creator. The remaining 50% is due on delivery, once your files are in your hands. We don't ask for full payment upfront. Payment triggers on delivery — not your approval. That means you're not holding funds while you review, and we're not holding files while we chase invoices.

When you pay the deposit, we hold a creator for your project, block their calendar, and start building your brief. That work starts immediately. The deposit covers the reservation — not a promise to maybe begin. If we fail to deliver on our end, the deposit is refunded in full. That's in the contract.

14 days from the moment you sign off on the brief. Not from your first call, not from when payment clears — from brief approval. That date goes into the contract. Everything between brief sign-off and file delivery — creator coordination, product logistics, filming, editing — is handled by us.

The deposit is non-refundable. If you need to pause a project, we'll hold your credit for 60 days. If you cancel outright, the deposit stays with us — it covered the work already done. Cancel after production starts: 75% of the project fee is owed. Cancel after delivery: 100% is owed. All of this is documented before anything moves.

If the final delivery doesn't match the approved brief, we reshoot. That's the contract. If you change direction mid-project or ask for something outside the original brief, we'll quote the additional work separately. Two revision rounds are included within the original scope. The brief process is thorough upfront so that doesn't come up.

Full ownership transfers on final payment. We retain the right to use finished content in our portfolio unless you request otherwise in writing at booking. Standard coverage includes TikTok, Instagram, Meta paid placements, and YouTube. Need exclusivity? Flag it before the brief is signed.

Yes. Full usage rights are included in every package — paid social, organic, website, email. No licensing fees, no expiry window. A 30-second UGC clip in a Meta campaign regularly outperforms produced creative because it doesn't look like one. One strong piece can run six months or longer.

With a freelancer, you're the project manager — writing the brief, chasing the shoot, managing reshoots, hoping they deliver on time. Here, that's on us. You approve the brief, then you wait for files. That's it. Every engagement is covered by a written service agreement with payment terms, kill fees, and usage rights. Freelancers rarely put any of that in writing.

No retainer, no minimum. Every project is a single engagement. Most clients come back — but nothing is required. If you want consistent monthly volume at a fixed rate, a retainer is available, cancellable with 30 days' written notice. We'd rather earn the next month than contractually force it.

You'll receive a short onboarding form within 24 hours. Fill it in and we'll start the brand audit. Once you approve the brief — typically within 3–4 days — the 14-day clock starts. No pitch deck, no hard close. If we're not the right fit, we'll tell you before you've spent anything.

Yes. Every creator in our roster has a portfolio we'll share during the audit. You'll see exactly what they've made for brands similar to yours before you approve anything. If none of the three are the right match for your product, we'd rather tell you that upfront than take your money and deliver content that misses.

If we miss the 14-day delivery window on a project where the brief was approved on time, you don't pay the final 50%. It's in the contract. We've never invoked that clause — but it's there because the guarantee means nothing without a consequence.